Marcus Gallo

Remote Workers Using Webex to Connect Anytime, Anywhere I never considered myself as having an accent, but many of my US colleagues ask me where I’m from, and about my accent. Well yes, I guess that to them, I have one. It’s a matter of perspective. The part of the world we live in is our norm, s…

I have worked in the communications industry for over 20 years and never before have I been so excited by the amount of change I am seeing. Change can be scary, but it also brings new opportunities. One of the topics I hear about most is new business models enabled by digitization. It seems that eve…

Yes, Cisco Spark has arrived! That cool mobile business messaging app we launched a year ago has grown up. It’s now a full-blown business communications service from the Cisco cloud. We are really excited about bringing this to market and are encouraged by some of the early reactions, including an a…

Just before setting off for Cisco Live I heard an economist on the radio talk about the relative performance of leading countries. The key measure was productivity: GDP per worked hour. Certainly historic outcomes are important but they do tend to provide a historic view. As we accelerate into the d…

My previous blog post considered enterprise agility and our individual responsibility to take some level of ownership by being more present and connected. This week at UC Expo in London I met many industry colleagues, and it sparked off some interesting conversations. Two themes emerged that made me…

Recently, I have been reading about organizational evolution. There are some great articles and insights out there, but the common theme running through all of them is that we face an unpredictable future and we need to be agile. The pace of change is accelerating, and the modern agile organization…